Frequently Asked Questions

Getting started with GutFlow is simple:

• Download the app from the Apple App Store
• Open the app - no account or sign-up required
• Grant camera permission to photograph your meals
• Optionally connect to Apple Health for comprehensive tracking
• Start logging your first meal by taking a photo!

No! GutFlow requires no account, sign-up, or personal information. You can start using the app immediately after downloading. All your data stays on your device, and we don't know who you are.

Currently, GutFlow is only available for iOS devices (iPhone and iPad). We're considering Android development based on user demand. Join our mailing list to be notified if we launch an Android version.

GutFlow uses Google Gemini AI for food analysis, which provides good estimates based on visual recognition. However, please note:

• Results are estimates and may vary by 10-20% from actual values
• Accuracy depends on photo quality, lighting, and food visibility
• Hidden ingredients or cooking methods may not be detected
• For medical or dietary requirements, verify important nutritional information

Your privacy is our priority:

• Photos are sent to Google Gemini for analysis
• After receiving nutritional data, photos are immediately deleted
• We don't store or have access to your photos
• Only the nutritional information is saved on your device

Yes! GutFlow offers multiple input methods:

• Photo analysis (primary method)
• Voice input - describe your meal verbally
• Manual text entry
• Select from your favorite/recent meals

GutFlow provides comprehensive nutritional tracking:

• Macronutrients: Calories, protein, carbohydrates, fats, fiber, sugar
• Vitamins: A, C, D, E, K, B-complex vitamins
• Minerals: Calcium, iron, magnesium, potassium, zinc, and more
• Other nutrients: Cholesterol, sodium, omega-3 fatty acids
• Glycemic data: Glycemic Index and Load estimates

Your data is protected through multiple layers:

• All data stored locally on your device only
• Protected by iOS security and encryption
• No servers = no risk of data breaches
• We have zero access to your information
• Optional iCloud backup uses your personal encrypted account

Absolutely not! We cannot sell what we don't have:

• We don't collect any personal data
• We don't know who you are
• We have no servers storing user information
• Your data never leaves your device (except for temporary AI analysis)

Read our Privacy Policy for complete details.

Yes, you have complete control:

• Delete all data instantly from Settings → Data Management
• Export your data before deletion if desired
• Uninstalling the app also removes all local data
• No trace remains after deletion

GutFlow Premium ($4/month or $30/year) includes:

• Unlimited AI food analyses
• Complete vitamin & mineral tracking
• Advanced digestive insights
• Detailed health reports
• Apple Health integration
• Priority support

Subscriptions are managed through Apple:

• Open Settings on your iPhone
• Tap your name at the top
• Select "Subscriptions"
• Find GutFlow and tap "Cancel Subscription"
• You'll retain Premium access until the end of your billing period

Refunds are handled by Apple according to their policies. To request a refund:

• Visit reportaproblem.apple.com
• Sign in with your Apple ID
• Find your GutFlow purchase
• Select "Report a Problem" and follow the prompts

The Bristol Stool Scale is a medical classification system for bowel movements:

• Type 1-2: Constipation indicators
• Type 3-4: Ideal, healthy range
• Type 5-7: Loose stools to diarrhea

GutFlow uses visual guides to help you accurately track your digestive health patterns.

GutFlow can be a helpful tool for managing digestive conditions:

• Track trigger foods and symptoms
• Identify patterns in your digestive health
• Generate reports to share with healthcare providers
• Monitor dietary changes and their effects

Important: GutFlow is not a medical device and doesn't replace professional medical advice. Always consult with healthcare providers for medical conditions.

GutFlow can sync with Apple Health to provide comprehensive health tracking:

• Import weight, height, and activity data
• Export nutrition data to Health app
• Combine digestive health with overall wellness metrics
• All syncing is optional and can be disabled

To improve AI recognition:

• Ensure good lighting when taking photos
• Capture the entire meal in frame
• Avoid blurry or dark images
• For mixed dishes, you can describe ingredients verbally
• Use manual entry for foods the AI struggles with

Try these troubleshooting steps:

• Ensure you have a stable internet connection for AI analysis
• Close and restart the app
• Check for app updates in the App Store
• Ensure your iOS is up to date
• If you have thousands of entries, consider exporting old data

If you enabled iCloud backup:

• Install GutFlow on your new device
• Sign in with the same Apple ID
• Enable iCloud sync in Settings
• Your data will automatically restore

Without iCloud backup, you can export data from your old device and import it on the new one.